Client Markets

Compassion Fatigue Affects Nurses and Possibly Patient Care

Capital Solutions Bancorp — Tue, 10 Jan 2012 10:54:57 -0500

As if staffing shortages aren't enough, the nursing profession faces another problem: compassion fatigue (CF). While the problem first came up in the early 1990s, it wasn't until recently that the medical industry started addressing it.

How to Fire a Client with Tact

Capital Solutions Bancorp — Mon, 07 Nov 2011 10:19:27 -0500

Firing a client (yes, in today's climate) can tighten your business and sharpen its focus. Figuring out which client to let go is easy. Doing the actual letting go is hard, more so with the good clients.

Regardless how you feel about the client, remain professional while showing them the door. Or else, it could hurt you later.

Here are some scenarios in which you could cross paths with the client to justify the need for a tactful parting:

Should You Fire Clients?

Capital Solutions Bancorp — Thu, 03 Nov 2011 11:13:33 -0400

Yes, I'm really suggesting you consider firing clients. Yes, even in this economy. You company can benefit from firing both good and bad clients. As you grow your business, it often changes and strays from its original mission as you come up with better products or better services to adapt to current demand. Furthermore, letting go of the difficult or profit-killing clients allows your employees to breathe easier, feel happier and enjoy their jobs more.

7 Elements in a Thriving Business

Capital Solutions Bancorp — Fri, 12 Aug 2011 13:52:09 -0400

Key factors to business success require hiring people who best fit the job and company culture, checking on customers to keep them happy, finding new clients, choosing the best products to support the business and reviewing financials like cash flow statements.

Three Ways to Generate Leads for Your Business

Capital Solutions Bancorp — Fri, 27 May 2011 17:15:50 -0400

Nadia de Villa identifies three approaches for generating leads and improving retention in Your Customers Are Leads Too. "Customer retention is far more cost effective than customer acquisition," de Villa writes.

Fix the Cash Flow Roller Coaster

Capital Solutions Bancorp — Thu, 28 Apr 2011 12:10:36 -0400

Entrepreneur's Six Ways to Smooth Out Uneven Cash Flow hits the bull's eye in showing how you can even out your cash flow. It backs up what I've said about changing things around so you aren't low in cash at the wrong times of the month.

Author Scott Gerber shares his experience of recognizing low cash flow two phases during the year. The cause is clients taking up to 60 days to pay their invoices. He worked with his team to iron out the cash flow problems to balance his company's cash flow throughout the year.

Natural Gas Companies Keep Drilling Despite Dropping Prices

Capital Solutions Bancorp — Sat, 06 Mar 2010 08:00:00 -0500

The oil gas industry forges ahead with drilling without letting lower prices intervene. 12 more rigs went up in the U.S. and currently drill for natural gas bringing the total to 905 rigs according to Baker Hughes Inc.

Shell and Devon Considering Investing in Natural Gas

Capital Solutions Bancorp — Mon, 01 Feb 2010 22:18:59 -0500

Could a trend be forming? Exxon and France's Total S.A. are investing in shale plays and now Royal Dutch Shell Plc and Devon Energy Corp. may buy U.S. shale gas producers or partner with them on related projects according to Bloomberg.

Work for Uncle Sam

Capital Solutions Bancorp — Wed, 19 Aug 2009 14:39:14 -0400

I don't mean give up your business and try to land a job with the US government or the local government. Rather, I'm encouraging you to look into bidding for government contracts. On top of that, the federal government wants to award almost a fourth of its contracts to small businesses especially those that are minority-owned and women-owned businesses. Plus, the government has over $500 billion worth of contracts available as a result of the stimulus package.